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James joined the agency as a director after his previous role as Deputy Director of Communications at NHS England. During his time at the organisation, he served as head of media over the course of the COVID-19 pandemic, supporting regular Downing Street press conferences and managing journalist enquiries. He also offered senior counsel to NHS leaders, including former chief executive Sir Simon Stevens and his successor Amanda Pritchard, alongside Dame Dr Emily Lawson who spearheaded the NHS COVID-19 vaccination programme. He worked closely with leading medics, including NHS national medical director Professor Sir Stephen Powis.
In his role at Hanover Health, James leads various accounts, applying his background of media expertise while managing stakeholder relationships.
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