Consultant (Account Manager) | Healthcare Communications | London

Role overview

We are seeking two highly motivated and skilled Consultants to join our Healthcare Communications team at Hanover in London. As a Consultant, you will be responsible for delivering outstanding public relations services to our existing healthcare clients and contributing creatively to new business activities. You will develop and maintain strong relationships with clients and provide project management services for various healthcare projects.

Joining our team means working with a group of experts in product PR, patient advocacy, crisis management, disease awareness, corporate communications, and media relations. You will have the opportunity to work across multiple exciting therapy areas including infectious disease, immunology, and oncology. Our clients range from top healthcare companies to promising startups, and your work will help improve the lives of patients and healthcare professionals in diverse disciplines.

We are proud that our team has been recognised with awards such as the PRWeek, SABRE, and PharmaTimes awards. We were also shortlisted for an agency award at the Communiqué Awards.

Skills and experience

To be successful in this role, you should have a good knowledge of healthcare and pharmaceutical PR, along with excellent project management, written, and verbal communication skills. You should be client-focused with meticulous attention to detail. Familiarity with relevant media outlets, both print and digital, as well as an understanding of digital communication channels, is important. Curiosity about the news and the industry environment, as well as the ability to multitask and manage competing deadlines, are also key requirements.

To break it down further, we are looking for people who are driven to:

·       Staying abreast of the media, with the goal of both identifying opportunities for coverage and issues

·       Draft high quality press releases and materials for client review

·       Maintain strong relationships with relevant journalists and patient groups

·       Translate science stories for the public

·       Actively participate in client meetings, drafting action notes, ensuring prompt and accurate follow up

·       Manage projects against agreed timelines and budgets

·       Provide timely and relevant review of media monitoring reports to highlight key issues and approve before client dispatch

·       Regularly identify reactive opportunities in the news agenda to secure coverage and draft high quality press releases and media materials for client approval

·       Project manage client events including press conferences, media events, stakeholder events and new business marketing events

·       Contribute creatively towards new business pitches as part of the wider presentation team, potentially participating in pitches, reassuring clients they will receive support at junior levels

Personal Management

·       Promote and demonstrate our values across the full range of the role 

·       Contribute to opportunities for continuous improvement in all areas of role delivery and the wider team processes and practices

·       Demonstrate an enthusiastic and proactive attitude to assessing requirements, completing tasks and delivering results for clients and for Hanover

·       Support and mentor Interns, Account Executives and Senior Account Executives by providing guidance to improve quality of work and overall efficiency

Collaboration:

·       Proactively establish relationships with your peers outside of your immediate team and across the wider business (including in other markets)

·       Take the time to understand what other teams in the business do (including in other markets)

Financial Management

·       Adhere to company budget setting and management processes

·       Thorough understanding of the Hanover financial and marketing systems including Maconomy and Salesforce.

Benefits

In addition to a competitive salary, your core benefits package will include:

• An annual performance-related bonus plus additional bonus potential linked to recruitment, new business and long service

• 25 days’ annual leave (plus bank holidays)

• Private healthcare insurance

• A company pension plan, including 5% employer contribution

You’ll also have access to a wide range of opportunities and initiatives, including:

• Flexible working policies, plus eligibility to apply for a sabbatical after 2 years’ service

• Summer Fridays finish (3pm) – early Friday finish the rest of the year (4pm)

• The Hanover Academy, which incorporates training, coaching, mentoring and reverse-mentoring opportunities to support personal development and career progression across all levels, with a generous training budget

• International secondments as well as the opportunity to collaborate with all offices across the AVENIR GLOBAL’s network

• A wellbeing programme, featuring (but not limited to) pre- and post-maternity leave coaching, a working parents’ group, subsidised gym membership, LiveSmart sessions on mindfulness, sleep, etc.

• Our Culture Club, with a robust social calendar all year round, Trailblazer of the Month award, Lunch & Learns, CSR activity, and an opportunity to win an Out of Office activity fund

Hanover is an equal opportunities employer, committed to encouraging a balanced workforce within our company and the wider industry.